FAQ's
Hopefully this page helps to answer your questions. If not, please contact us.
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ARE YOU ON SOCIAL MEDIA?
Yes, we'd love to have you follow us on Instagram.
WHERE DO YOU SHIP FROM?
The great state of Ohio.
DO YOU SHIP INTERNATIONAL?
At present we do not. Sorry.
DO YOU OFFER EXPRESS SHIPPING?
Yes we do. However, we ask that you contact us first, to make arrangements.
HOW ARE ITEMS DELIVERED?
We ship USPS first class which usually arrives within 3-5 business days.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Orders take 1-3 days generally to process and pack. Once your order is shipped, it's usually another 3-5 business days. Generally a week is all you'll have to wait.
WILL I RECEIVE A TRACKING NUMBER?
Yes, if you provide an email address at check out, an email containing a tracking number will be sent to your inbox when your order is shipped.
WHAT IF I HAVE A PROBLEM WITH MY ORDER?
Please contact us, using the form on the site and we'll get back to you as soon as possible and help make things right.
ARE YOUR PRODUCTS ALL NATURAL?
Yes, we use high quality, 100% pure, all natural products from highly reputable apothecary suppliers.
*Be advised that our beard care products are not approved by the FDA, nor are they certified Organic.
*Because everyone is unique, with different skin complexities, allergic reactions to our products may occur. If you experience rash, burning or irritation due to using our products, stop use immediately and consult your primary care physician.